Will we lose any email during the move?
The plan is to avoid it. Old mail, calendars, and contacts are copied first, the switch-over is scheduled for a quiet time, and the old account stays open until we have checked that everything arrived. A few messages sent during the switch can take some hours to route, and we plan around that.
Can we keep our current email address and domain?
Usually, yes. If your business owns the domain, we point it at the new service. If someone else registered it, we help you move it into your business’s name first.
Microsoft 365 or Google Workspace?
Both work well for email. Microsoft 365 is the better fit if your team relies on Word, Excel, Outlook, or Teams, or you plan to use SharePoint or Power BI. We choose together based on how you work.
Do we need new Microsoft subscriptions?
Not necessarily. We review what you already pay for and which staff need which apps, then recommend the smallest plan that fits. Microsoft fees are billed to your business and are separate from my quote.
Do charities and nonprofits pay less for Microsoft 365?
They may. Microsoft offers discounted and donated plans to
eligible nonprofits with recognized legal status and a
community-benefit mission. Microsoft decides eligibility, so I
help you check the
current requirements
and apply before we choose a plan.
Who owns the accounts, domain, and website?
Your business. Admin accounts, the domain, and hosting are set up in your business’s name, and you receive the logins. Please do not send passwords through the public enquiry form.
Are the examples real clients?
Some are. Saint Philip Neri Parish is a real website in progress. The sample business websites and reporting examples use fictional organizations and data, and are labelled as samples.
Can you look after it afterwards?
Yes, if you would like. New staff accounts, website updates, and small changes can be agreed separately with a response window. Larger new features may need their own project.
How long will it take?
It depends on how many people, mailboxes, and files are involved. We confirm timing after a short review of what you have, rather than promising the same timeline for every project.